Do Your Clients Truly Understand the Cost of Market Loss?

This is something we all know — but do our clients truly understand?

When the market drops, we instinctively lean on phrases like "stay the course" or "keep a long-term view." And while that advice may be technically sound, it often ignores the behavioral reality of investing: Losses don’t just dent portfolios — they derail decision-making.

Clients may nod during the conversation, but do they really grasp what a market loss means mathematically and emotionally?

This isn’t just a math problem. It’s behavioral finance in action.

The Math of Market Recovery: It’s Not 1:1

Let’s start with the numbers. If a portfolio drops by 20%, many clients believe they need a 20% return to get back to even. But that’s not true.

They need a 25% gain just to recover.

If they’re really unlucky and suffer a 50% loss, think back to 2007-2009, they would need 100% gain to simply break even.

The deeper the drop, the steeper the climb. This is basic arithmetic, but it’s incredibly powerful in reframing risk conversations with clients.

The Psychology: Losses Hurt More Than Gains Help

This math ties directly into one of the core principles of behavioral finance: loss aversion.

According to Prospect Theory by Kahneman and Tversky, the psychological pain of losing is roughly twice as strong as the pleasure of gaining. A $10,000 loss isn’t just a financial hit — it’s a cognitive and emotional event that often triggers:

  • Fear-based decision making

  • Premature selling

  • Paralysis during recovery periods

  • Abandonment of well-structured plans

And once the emotional system takes the wheel, even the best-laid financial strategies can fall apart.

Behavioral Risk is Real Risk

As advisors, you spend hours stress-testing portfolios against inflation, interest rate shifts, and sequence of returns risk. But what about behavioral risk?

It doesn’t show up in Monte Carlo simulations, but it may be the greatest threat to long-term success. The inability to emotionally weather a market drop can be far more damaging than the drop itself.

That’s why protection matters. That’s why endurance based strategies matter. That’s why planning for behavior, not just performance, matters.

Helping Clients Stay the Course by Changing the Course

It’s not enough to tell clients to stay invested. We must give them strategies they can stick with:

  • Annuities with downside protection to soften the emotional and financial blow

  • Guaranteed income streams that reduce the fear of running out of money

  • Rebalancing triggers based on life events and market thresholds

  • Visual tools like the chart above to reframe recovery expectations

When clients understand the true cost of loss, they value protection in a new way. The conversation shifts from "what might I miss out on?" to "what do I never want to go through again?"

The Takeaway

"The best plan on paper is worthless if it can’t be followed in practice."

As planners, we must account for the math and the mindset. Because the goal isn’t just to build wealth — it’s to build the confidence and clarity to stay the course when the market doesn’t.

Let’s stop assuming our clients understand. Let’s show them. Let’s protect them.

 

“Endurance isn’t just a mindset. It’s a planning principle.”

 


References

Kahneman, D. & Tversky, A. (1979). Prospect Theory: An Analysis of Decision under Risk. Econometrica, 47(2), 263–291.
Pioneering paper introducing loss aversion and decision weighting—losses generally hurt about twice as much as equivalent gains . https://www.jstor.org/stable/1914185

Tversky, A. & Kahneman, D. (1991). Loss Aversion in Riskless Choice: A Reference Dependent Model. Quarterly Journal of Economics, 107(4), 1039–1061.
Expands on loss aversion mechanism outside risk scenarios tandfonline.com+6link.springer.com+6en.wikipedia.org+6.

Siegel, J. (as cited by Fraim CPA). Siegel’s Paradox – Laws of Loss Recovery.
Illustrates how a 20% loss requires a 25% gain, and a 50% loss requires a 100% gain to break even fraimcpa.com+1link.springer.com+1.

The Decision Lab. Prospect Theory (overview).
Clear summary of how people perceive gains and losses asymmetrically https://thedecisionlab.com/reference-guide/economics/prospect-theory

Cambridge et al. (2022). Prospect theory’s loss aversion is robust to stake size. Journal of Judgment and Decision Making.
Confirms loss aversion holds true for both small and large stakes en.wikipedia.org+13cambridge.org+13researchgate.net+13.

Peggy Richardson

Peggy Richardson is a Senior Advisor Consultant at Highland Capital Brokerage and the founder of The Endurance Plan. With 20 years of experience in financial services, Peggy partners with advisors to align income, reduce risk, and deliver retirement strategies that go the distance. A former risk management leader turned endurance athlete, she believes that the same mindset that fuels a 100-mile race can transform a financial plan—and a life.

https://www.theenduranceplan.com
Next
Next

Move to Think: How Physical Challenge Enhances Mental Performance and Advisor Productivity