When uncertainty is high, confidence needs structure

Right now, the number one issue clients are raising isn’t inflation. It isn’t markets.

It’s politics.

Few are surprised.

Clients are worried about how political uncertainty impacts their ability to reach their financial goals, surpassing concerns about prices, the economy, and market stability.

At the same time
• Most clients still expect to achieve their goals
• Confidence in long and short-term plans remains high
• Action is happening, not paralysis

That tension is exactly why the next six to eight weeks matter more than the rest of the year.


Why This Moment Is So Easy to Miss

From the outside, everything looks fine.

Retention rates are strong.
Portfolios are holding.
Clients aren’t calling in a panic.

But this is where advisors get lulled into complacency.

Client departures rarely happen because of one bad quarter or one bad conversation. They happen because alignment quietly erodes. Goals change. Life evolves. The plan stays static.

By the time a client leaves, the decision was made months or even years earlier.

January and February are when that drift can either be corrected or compounded.

This may not impact your clients, but it’s a meaningful opportunity to connect with prospects who may already feel unheard or underserved.


Why January and February Matter More Than Ever

This early-year window creates a rare overlap
Clients are reflective
Motivation is still fresh
Calendars are more flexible
Uncertainty hasn’t yet hardened into decisions

Clients are cautious, yes. But they’re also confident enough to act. That’s the moment advisors should lean in, not lean back.

This isn’t about reacting to politics.
It’s about anchoring clients to what actually matters to them before headlines take over.


An Early-Year Anchor for Clients and Prospects

A focused planning window designed to protect relationships and build momentum with prospects

Top advisors don’t wait for clarity to arrive.
They create it.

This reset isn’t about political debates, growth tactics, or product conversations. It’s about reinforcing relevance with the clients who already trust you, and building trust with prospects who feel underserved.


Step 1: Start With Your Best Clients

Begin with A and B relationships whose lives or timelines are changing
Approaching retirement
Shifting tax exposure
Income planning becoming real
Goals that no longer match the plan built years ago

If retention matters, these conversations happen first, not eventually.

Then, extend the same invitation to the right prospects
Warm introductions
Stalled conversations
Referrals that never quite converted
People who said “not yet” and meant “when things settle”

When uncertainty is high, prospects don’t want pitches. They want structure.

If retention matters, these conversations happen first.
If growth matters, they happen with intention, not volume.


Step 2: Invite Alignment, Not Action

The goal isn’t urgency. It’s partnership.

“I’m setting aside time early this year for planning alignment conversations. Would you like one of the spots?”

or

“With so much changing, this is a good time to pressure-test your plan. If we could improve one thing over the next 90 days, what would it be?”

You’re offering structure, not opinions.
That’s what clients are craving right now.


Step 3: Lead With Listening

This is where retention is actually won.

Let clients talk about
Family changes
Career shifts
Health considerations
Retirement expectations
What feels uncertain and what feels solid

When goals evolve, plans must evolve with them. Clients don’t want reassurance. They want relevance.


Why This Strengthens Retention and the Practice

When advisors proactively realign plans early in the year
Clients feel understood
Trust deepens
Confidence stabilizes
Referrals follow naturally

Strong retention isn’t built during market stress.
It’s built during calm, intentional moments like this.


Where I Fit In

I help advisors structure these early-year conversations so they deepen relationships instead of feeling like routine reviews.

That means
Helping translate uncertainty into clarity
Reinforcing income and tax strategy without disrupting portfolios
Supporting solutions that naturally surface from better conversations

And when those conversations uncover existing policies, I make the process easier.

If you have clients already sitting in annuities, life insurance, or long-term care policies, this is the perfect time for a review. Not to replace them, but to confirm they still align with today’s goals, timelines, and assumptions.

My team handles the heavy lifting
Policy analysis
Carrier comparisons
Income and benefit reviews
Tax and structure considerations

You stay focused on the client.

You can go back to the client and say
“We reviewed your current policies. Based on today’s landscape, you’re well positioned.”

Or
“There’s an adjustment that could improve income, flexibility, or efficiency.”

Either way, you’re the hero.

Not fear-driven planning.
Not reacting to headlines.
Just disciplined alignment when it matters most, with support behind the scenes.

Peggy Richardson

Peggy Richardson is a Senior Advisor Consultant at Highland Capital Brokerage and the founder of The Endurance Plan. With 20 years of experience in financial services, Peggy partners with advisors to align income, reduce risk, and deliver retirement strategies that go the distance. A former risk management leader turned endurance athlete, she believes that the same mindset that fuels a 100-mile race can transform a financial plan—and a life.

https://www.theenduranceplan.com
Next
Next

Harmonized Rhythm: